I recently had an issue where I needed to collect logs from a Guest Introspection VM as part of troubleshooting McAfee Anti-Virus performance problems. In order to collect the logs I needed to obtain the root password for my Guest Introspection VMs. I quickly realized there wasn’t a great source online for doing so and decided to publish this article.
- SSH to the NSX Manager appliance and login with the admin account.
- Enter the following command to elevate to root. When prompted, enter the root password you set while deploying the NSX Manager appliance.
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- Enter the following command to enter tech support mode. When prompted for the password type:
IAmOnThePhoneWithTechSupport
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- Issue the following command to output the root password for the Guest Introspection VMs:
/home/secureall/secureall/sem/WEB-INF/classes/GetEpsecAppliancePassword.sh
bautiful!!! Great!